Account and files
Sign in securely
Use your email and a password of at least eight characters. Your session lasts 30 days. Change the password from Account and revoke other browsers from Security.
Recover access
Use the account access option on Contact if you cannot sign in. Automatic password reset emails are not available.
Delete footage
Download anything you want to keep first. Storage lets you delete a video’s original footage and finished outputs, including its versions and shorts. Editing notes remain.
Close account access
Close account asks for your email and password before sign-in is turned off. Contact support to discuss removing retained records.